We focus on personal support.
RackNet values each and every customer and sincerely strives to provide supreme standards of web hosting services. Instead of relying on automated cut-paste responses, we emphasize on personal support. With a highly knowledgeable technical team and support staff, we are way ahead of others in delivering customized services.
We are always a step ahead.
In order to sustain in the rapidly developing web hosting landscape, we constantly look out for latest versions of software, servers, platforms, systems and programming languages. Our only concern is to provide our clientele the best web hosting experience.
We are because you are.
We value our clients’ opinion more than anything else and try our best to generate business solutions they desire. RackNet understands that there is no body in a better position to suggest changes and improvements than the people who use our products and services. Keeping this in mind, we provide all our customers with a comprehensive feedback form in their control panel. We also have an online chat facility where our existing and prospective customers can put across their needs and suggestions.
We value our team.
We at RackNet firmly believe that all our achievements have been possible only because of our dedicated employees. Whenever we successfully accomplish a project, we share our joy and pride with each member of our team. Our customers can be proud of us only when we are proud of ourselves.
We are dynamic and honest.
RackNet’s prime concern is client’s satisfaction. We have extremely passionate staffs who are working around the clock to satisfy each client and build a long-term business relation. We believe in being transparent and fulfilling our promises. We opine that the hosting industry run primarily on innovation. There is no space for out-dated products and services. Hence we do not have any lock-in contracts. Our dynamic team is never satisfied and is always striving to deliver innovative solutions.
We love to give back.
RackNet believes in giving back to the society. We fund and conduct conferences, events and workshops on a plethora of subjects, from typography to the future of web design. For the betterment of the society and to help the needy, RACKNET donates a considerable amount of its income in the form of charity.
Apart from our hired employees, we foster employment by taking into service paid apprentices. Hosting with RACKNET not only provides the clientele high-quality business experience but also helps them contribute to the society.